News & Events

New X4 Dongle-Free and Hassle-Free license! Now! 1

Exceptional times deserve exceptional actions.  For the past few weeks, the Metrologic R&D team has been working on a new way to provide you access to your preferred 3D metrology software environment, without the need of a dongle and this in just a few clicks!

In these times of change, we need to be proactive and adapt to a world that will be different.  Not only does this apply to us as a technological company but most importantly to our customers who will grow different set of expectations. More than ever, time has come to step up to evolving market demands: we are committed to implementing radical changes to support our end-users. Starting today.”, comments  Bertrand GILI, President of Metrologic Group.

Staying productive is very challenging for all of us so we developed a new efficient and easy way for you to continue working within the X4 platform. How? Simply log on to the Metrologic Group Extranet and follow the instructions under the “Online License section”.  Open for active X4 users, this no-cost and limited-time offer is available now and will automatically accept license registration requests received prior to July 31st, 2020.

This is a great opportunity for you to experience the potential of an outstanding virtual programming software, experience more of the X4 solution with Silma X4.

From point cloud analysis, to GD&T evaluation through automatic and full collision-free program creation using the advantages of Silma Digital Twin approach, we get you covered! This is also the perfect time for you to discover new device capabilities using the extensive Simulation Data Library, and benefit from our virtual environment to see if they fit with your 3D Metrology processes.

Additionally, and to get you more comfortable with the latest Silma X4 features, a series of free Webinars will be provided starting the week, from  April 13th, 2020.  Please contact your local support team in order to register and participate to some of these free webinars that will get you up to speed!

Do not forget to login now to start enjoying Silma in just a few minutes!

CORONAVIRUS COVID-19 OUTBREAK AND STATUS UPDATE

 

Updated Thursday April 9th, 2020

 

In these times of change, we need to be proactive and adapt to a world that will be different.  Not only does this apply to us as a technological company but most importantly to our customers who will grow different set of expectations. More than ever, time has come to step up to evolving market demands: we are committed to implementing radical changes to support our end-users. Starting today.

 

Updated Tuesday March 17th, 2020

 

At Metrologic Group, safety is our number one priority. We are committed to providing you with the best possible customer experience while protecting our staff. As of Tuesday March 17th noon France is in partial lockdown and we will be applying government mandatory measures.  All of our team is able to operate and work remotely in secured locations.


Preventing the further spread of COVID-19 is a shared responsibility for us all.


We are monitoring and enforcing all guidelines set out by local governments in the countries in which we operate, whether related to local requirements, general hygiene or to travel restrictions.


During this time, we are doing our best to maintain 100% of our technical support services by phone, email or remote assistance.  If you have any technical problems using our solution or need simple assistance, you can contact us normally through the usual channels and locally available phone numbers:

 

  • • Technical Support: hotline [at] metrologic.fr  (replace [at] by @)
  • • Find and contact your local support
  • • Technical Support for France Hotline Direct Access Number: +33-476-043-033
  • • Or locate your nearest Subsidiary/resseller for local support.
  • • General or Commercial Inquiries: +33-476-043-030
  • • Extranet Link

 

Trainings, on-site assistance and business trips are cancelled until further notice.


However, our team of experts is available to perform virtual/remote training to support your needs:  contact your local focal to learn more on how we have adpated to the situation to keep providing training on our full range of software solutions.


We will continue to keep you informed as we go along and we invite you to regularly consult this page for the latest information.

 

Thank you and stay safe,

The Metrologic Group Team

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