CMR at Staübli event

CMR at Staübli event

Did you know that back in 2010 Metrologic Group was the first to develop and then market a robotic inspection technology? We created breakthrough value that resonated…

Ekiden Grenoble 2019

Ekiden Grenoble 2019

Our team participated at the annual Grenoble Ekiden race. The competitors have to overcome the mythical distance of the marathon…

Factory inauguration for Figeac Aero

Factory inauguration for Figeac Aero

Congratulations Figeac Aero for the inauguration of your new fully automated and connected production plant. We are very proud to support you with Metrolog X4 and Silma X4

CORONAVIRUS COVID-19 OUTBREAK AND STATUS UPDATE

 

Updated Tuesday March 17th, 2020

 

At Metrologic Group, safety is our number one priority. We are committed to providing you with the best possible customer experience while protecting our staff. As of Tuesday March 17th noon France is in partial lockdown and we will be applying government mandatory measures.  All of our team is able to operate and work remotely in secured locations.


Preventing the further spread of COVID-19 is a shared responsibility for us all.


We are monitoring and enforcing all guidelines set out by local governments in the countries in which we operate, whether related to local requirements, general hygiene or to travel restrictions.


During this time, we are doing our best to maintain 100% of our technical support services by phone, email or remote assistance.  If you have any technical problems using our solution or need simple assistance, you can contact us normally through the usual channels and locally available phone numbers:

 

  • • Technical Support: hotline [at] metrologic.fr  (replace [at] by @)
  • • Find and contact your local support
  • • Technical Support for France Hotline Direct Access Number: +33-476-043-033
  • • Or locate your nearest Subsidiary/resseller for local support.
  • • General or Commercial Inquiries: +33-476-043-030
  • • Extranet Link

 

Trainings, on-site assistance and business trips are cancelled until further notice.


However, our team of experts is available to perform virtual/remote training to support your needs:  contact your local focal to learn more on how we have adpated to the situation to keep providing training on our full range of software solutions.


We will continue to keep you informed as we go along and we invite you to regularly consult this page for the latest information.

 

Thank you and stay safe,

The Metrologic Group Team

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